Refund policy

All sales are final

BlackWick Guides sells digital products — downloadable PDF guides delivered immediately after purchase. Because the entire contents of a guide are transferred to you the moment your order is confirmed, and a download cannot be returned or un-read, all sales are final. We do not offer refunds, exchanges or cancellations.

Please read the product description and the FAQ on our website before you buy, and only complete your purchase if you are satisfied the guide is right for you. If you are not sure whether a guide suits your situation, email us before ordering and we will give you a straight answer.

If something goes wrong with delivery

A no-refund policy is not a no-support policy. If you paid and did not receive your download, if your link expired before you used it, or if the file is damaged or will not open, contact us within 30 days of purchase and we will re-send the file or issue a fresh download link at no charge. Every paying customer should actually receive what they paid for.

So we can sort it out quickly, include the email address you used at checkout and your order number.

Duplicate or unauthorised charges

If you were charged more than once for the same order, or you believe a charge was made without your authorisation, contact us and we will investigate. Confirmed duplicate charges are refunded in full.

Results are not grounds for a refund

Our guides are educational materials that document methods and processes. They are not a service, a partnership, or an income guarantee. What you achieve depends on your own effort, judgment, niche, timing, and factors outside our control. Dissatisfaction with your own results is not grounds for a refund.

Your statutory rights

Nothing in this policy limits any right you have under the consumer protection laws that apply to you, where those rights cannot lawfully be excluded or waived. Where such rights apply, they operate in addition to this policy.

Contact

All sales are final

BlackWick Guides sells digital products — downloadable PDF guides delivered immediately after purchase. Because the entire contents of a guide are transferred to you the moment your order is confirmed, and a download cannot be returned or un-read, all sales are final. We do not offer refunds, exchanges or cancellations.

Please read the product description and the FAQ on our website before you buy, and only complete your purchase if you are satisfied the guide is right for you. If you are not sure whether a guide suits your situation, email us before ordering and we will give you a straight answer.

If something goes wrong with delivery

A no-refund policy is not a no-support policy. If you paid and did not receive your download, if your link expired before you used it, or if the file is damaged or will not open, contact us within 30 days of purchase and we will re-send the file or issue a fresh download link at no charge. Every paying customer should actually receive what they paid for.

So we can sort it out quickly, include the email address you used at checkout and your order number.

Duplicate or unauthorised charges

If you were charged more than once for the same order, or you believe a charge was made without your authorisation, contact us and we will investigate. Confirmed duplicate charges are refunded in full.

Results are not grounds for a refund

Our guides are educational materials that document methods and processes. They are not a service, a partnership, or an income guarantee. What you achieve depends on your own effort, judgment, niche, timing, and factors outside our control. Dissatisfaction with your own results is not grounds for a refund.

Your statutory rights

Nothing in this policy limits any right you have under the consumer protection laws that apply to you, where those rights cannot lawfully be excluded or waived. Where such rights apply, they operate in addition to this policy.

Contact

All sales are final

BlackWick Guides sells digital products — downloadable PDF guides delivered immediately after purchase. Because the entire contents of a guide are transferred to you the moment your order is confirmed, and a download cannot be returned or un-read, all sales are final. We do not offer refunds, exchanges or cancellations.

Please read the product description and the FAQ on our website before you buy, and only complete your purchase if you are satisfied the guide is right for you. If you are not sure whether a guide suits your situation, email us before ordering and we will give you a straight answer.

If something goes wrong with delivery

A no-refund policy is not a no-support policy. If you paid and did not receive your download, if your link expired before you used it, or if the file is damaged or will not open, contact us within 30 days of purchase and we will re-send the file or issue a fresh download link at no charge. Every paying customer should actually receive what they paid for.

So we can sort it out quickly, include the email address you used at checkout and your order number.

Duplicate or unauthorised charges

If you were charged more than once for the same order, or you believe a charge was made without your authorisation, contact us and we will investigate. Confirmed duplicate charges are refunded in full.

Results are not grounds for a refund

Our guides are educational materials that document methods and processes. They are not a service, a partnership, or an income guarantee. What you achieve depends on your own effort, judgment, niche, timing, and factors outside our control. Dissatisfaction with your own results is not grounds for a refund.

Your statutory rights

Nothing in this policy limits any right you have under the consumer protection laws that apply to you, where those rights cannot lawfully be excluded or waived. Where such rights apply, they operate in addition to this policy.

Contact

blackwickguides@gmail.com